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Going Above and Beyond with Your Customer Service Job

When you’re applying for a customer service job, or you’re already working in this sector, you’ll probably come across some staple do’s and don’ts: Don’t be rude to the customer Do be patient Don’t be...

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Future-proof your customer service job

We all know that customer service requires great communication skills, patience and organisation. But as the customer service job role evolves will the required skills change as well? To help you...

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